Orders
How can I track my order?
Once an order ships, we will send a confirmation email with tracking information.
Can I change or cancel an order?
Contact us as soon as possible at kador@syrella.shop. We cannot guarantee changes after fulfillment has started.
Shipping
Where does Syrella ship?
We currently ship to addresses in the United States.
How long does delivery take?
[[ADD PROCESSING AND DELIVERY TIMES]]
Returns
What is the return window?
[[CONFIRM RETURN WINDOW, RECOMMENDED: 30 DAYS]]
How do I start a return?
Email kador@syrella.shop with your order number and the reason for your return. Do not send a return before receiving instructions.